Administrative Support (Coming Soon!)

Administrative assistants are a key part of most office environments. They work quietly in the background, ensuring that the business runs smoothly and efficiently. This workshop will give new administrative assistants tools that will make them that person that the office can't live without. In the Administrative Support course, participants will learn the core skills that will help them use their resources efficiently, manage their time wisely, communicate effectively, and collaborate with others skillfully. The practices presented in this course may take time to be a part of your daily work routine. However, committing to apply the concepts every day consistently is the key to changing and adopting new behaviours in a short amount of time. Module One: Getting Started Module Two: Getting Organized, Part One Module Three: Getting Organized, Part Two Module Four: Managing Time Module Five: Getting It All Done On Time Module Six: Special Tasks Module Seven: Verbal Communication Skills Module Eight: Non-Verbal Communication Skills Module Nine: Empowering Yourself Module Ten: The Team of Two Module Eleven: Taking Care of Yourself Module Twelve: Wrapping Up Duration: 60-90 minutes