Accountability In The Workplace
Accountability In The Workplace
Power Skills | Administrative Skills
About This Course
Accountability helps to ensure that every employee will take responsibility for their performance and behaviors, and continue to manage this responsibility. We can achieve powerful results when we implement goals and communicate with one another. Building an accountable workplace requires strong teamwork and collaboration. Every team member must have an understanding of the company values and recognize the importance of their dedication to attain success. The Accountability in the Workplace course will provide you with informative tools and practical strategies that can be used to help empower the team to work towards achieving the benefits of accountability. Accountable employees will fuel performance and productivity, and generate an enhanced workplace. Module One: Getting Started Module Two: What is Accountability? Defining Accountability Personal Accountability Being Held Accountable Accountability vs. Blame Understanding the Importance Module Three: Creating an Accountable Workplace Modelling Accountability Valuing Accountability The Front-Loading Benefits Teamwork The Accountability Cycle Module Four: The C’s of Accountability Clarification Common Purpose Communication Collaboration Consequences Module Five: Building Ownership Ownership vs. Accountability The Ownership Mentality Why Does it Matter? The Weight of Micromanaging Sharing Your Vision Module Six: Accountability in Leadership What is Leadership? The Role of the Organization The Role of the Manager The Role of the Employee Strengthening Leadership Accountability Module Seven: The Power of Goal-Setting Setting SMART Goals Who is Accountable? Identifying Your “Why” Goal Lengths Remaining Loyal to Your Goals Module Eight: Feedback as a Tool Choosing Positivity Considering the Time Frame Giving Feedback Receiving Feedback Creating an Action Plan Module Nine: Effective Delegation What is Delegation? How to Delegate When to Delegate Whom Should You Delegate Dismissing Delegation Module Ten: Barriers to Accountability Closed Communication Failure to Meet Expectations Lack of Self-Confidence Lacking Alignment Overcoming Obstacles Module Eleven: The Benefits of Accountability Improving Performance Building Trust and Integrity Employee Engagement Workplace Satisfaction Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)
Policies
Quotations: Quotes are valid for 30 days only. Payments: Payments are due within 30 days from the invoice date if you have an approved account with ht+a, alternately according to any written agreement between ht+a and the Customer, failing which payment is due immediately upon receipt of the invoice. Confirmation: Delegate placements on public courses or scheduling of in-house courses will only be confirmed once payment, an approved purchase order or a signed quotation/agreement is received. All Events: It is the customer's responsibility to ensure they have a stable and active internet connection with suitable equipment (computer or smartphone) to join video calls (where applicable) and access course materials and tests. ht+a's sustainability policy includes not providing printed course materials, including for in-person events, however, customers may choose to print their course materials if desired. In-Person Public Events: The course fee includes the event venue, coffee, refreshments, and lunch. It does not include hotel rooms or travel expenses. ht+a will share the discounted group rate for hotel accommodation with you when available and recommends booking between 2 and 3 weeks prior to each event for rates and flexibility. ht+a is not liable for travel expense losses due to cancellation by either party, weather, flight delays, or other unforeseen circumstances. In-Person In-House Events: Pricing assumes the training will take place at the client's location and ht+a will not provide any catering. The Client will ensure that the training room will be equipped with all necessary tools including flip charts, markers, video projectors/screens, and appropriate furnishings. Publications: The price for certain courses includes the official VDA QMC publication and shipping thereof. Please note that additional local customs or delivery fees are for the customer's account and ht+a will not be responsible for these fees. Certificates: Certificates for VDA QMC courses will only be issued once full payment is received. Certificates for ht+a courses will be automatically issued upon completion of course requirements.