About This Course

Accountability helps to ensure that every employee will take responsibility for their performance and behaviors, and continue to manage this responsibility. We can achieve powerful results when we implement goals and communicate with one another. Building an accountable workplace requires strong teamwork and collaboration. Every team member must have an understanding of the company values and recognize the importance of their dedication to attain success. The Accountability in the Workplace course will provide you with informative tools and practical strategies that can be used to help empower the team to work towards achieving the benefits of accountability. Accountable employees will fuel performance and productivity, and generate an enhanced workplace. Module One: Getting Started Module Two: What is Accountability? Defining Accountability Personal Accountability Being Held Accountable Accountability vs. Blame Understanding the Importance Module Three: Creating an Accountable Workplace Modelling Accountability Valuing Accountability The Front-Loading Benefits Teamwork The Accountability Cycle Module Four: The C’s of Accountability Clarification Common Purpose Communication Collaboration Consequences Module Five: Building Ownership Ownership vs. Accountability The Ownership Mentality Why Does it Matter? The Weight of Micromanaging Sharing Your Vision Module Six: Accountability in Leadership What is Leadership? The Role of the Organization The Role of the Manager The Role of the Employee Strengthening Leadership Accountability Module Seven: The Power of Goal-Setting Setting SMART Goals Who is Accountable? Identifying Your “Why” Goal Lengths Remaining Loyal to Your Goals Module Eight: Feedback as a Tool Choosing Positivity Considering the Time Frame Giving Feedback Receiving Feedback Creating an Action Plan Module Nine: Effective Delegation What is Delegation? How to Delegate When to Delegate Whom Should You Delegate Dismissing Delegation Module Ten: Barriers to Accountability Closed Communication Failure to Meet Expectations Lack of Self-Confidence Lacking Alignment Overcoming Obstacles Module Eleven: The Benefits of Accountability Improving Performance Building Trust and Integrity Employee Engagement Workplace Satisfaction Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)

Policies

Quotations are valid for 60 days. Website pricing is subject to change without prior notice. Payment is due within 30 days, or as specified for approved accounts with written agreements with ht+a, alternatively it is due upon receipt of an invoice. All bank charges for forex transactions are to be borne by the client. Delegate placements on public courses or scheduling of in-house courses will only be confirmed once payment, an approved purchase order or a signed quotation/agreement is received. For in-person public courses, the fee includes the event venue, coffee, refreshments, and lunch. It does not include accommodation or other travel expenses. ht+a will share accommodation discount options with you if available and recommends booking 2 weeks before an event to ensure the event is a confirmed go-ahead. ht+a is not liable for travel expense losses due to cancellation by either party, weather, flight delays, or other unforeseen circumstances. For in-person in-house courses, unless otherwise specified, pricing assumes the training will take place at the client's location and ht+a will not provide catering. The Client will ensure that the training room will be equipped with all necessary tools including flip charts, markers, video projectors/screens, appropriate furnishings and ample electrical outlets. Sustainability & Materials: - Delegates require an email address and a stable and active internet connection with suitable equipment (computer, smartphone or tablet) to access course materials and, where applicable, to complete online tests and join live video calls. - Printed course materials will not be provided, including for in-person or in-house events. Customers may print their course materials if desired. - ht+a no longer provides publications (textbooks) as part of the course fee. It is the customer's responsibility to procure any supplementary material either as an add-on from ht+a (payment is required in advance), OR from the VDA (https://shorturl.at/fbHJs) or the AIAG (https://shorturl.at/z73jg) directly (all corresponding shipping and duties will be for the customer's account). Due to copyright, ht+a does not provide digital copies of publications. - Digital certificates will be provided. Certificates for VDA QMC courses will only be issued once full payment is received. Certificates for ht+a courses will be automatically issued upon completion of course requirements. Customers may print their certificate if desired.