About This Course

With this workshop, you will recognize possible areas of conflict and develop the skills and knowledge to overcome them. Our Being a Likeable Boss workshop will show that honesty and trust will be your biggest tools in fostering a better relationship with your employees. Trusting your team by avoiding micromanagement, using delegation, and accepting feedback will put you on the right path to being a more likeable boss. Module One: Getting Started Module Two: Is it Better to be Loved or Feared? The Case for Fear The Case for Love The Case Against Both The Middle Ground Module Three: Leadership as Service Top Down Hierarchies The Bottom-Up Perspective Know Your Employees Genuine Empathy and the Power to Lead Module Four: Leadership by Design Begin with the End in Mind Goals Values Mission Statement Module Five: Understanding Motivation Dramatism The Pentad Guilt and Redemption Identification Module Six: Constructive Criticism What are Your Intentions? A Positive Vision of Success Feedback Sandwich Following Up versus Badgering Module Seven: The Importance of Tone Lighting a Fire Putting Out a Fire Adult versus Parent Changing the Script Module Eight: Trusting Your Team Dangers of Micromanaging Delegation and Anxiety Aces in Their Places Celebrating Success Module Nine: Earning Your Team’s Trust Honesty Consistency Availability Openness Module Ten: Building and Reinforcing Your Team Identify Team Strengths and Weaknesses Identify Team Roles Design Exercises with Specific Goals What to Avoid Module Eleven: You are the Boss of You What Kind of Person Would You Follow? Self-Awareness Self-Improvement Keeping Your Balance Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)

Policies

Quotations are valid for 60 days. Website pricing is subject to change without prior notice. Payment is due within 30 days, or as specified for approved accounts with written agreements with ht+a, alternatively it is due upon receipt of an invoice. All bank charges for forex transactions are to be borne by the client. Delegate placements on public courses or scheduling of in-house courses will only be confirmed once payment, an approved purchase order or a signed quotation/agreement is received. For in-person public courses, the fee includes the event venue, coffee, refreshments, and lunch. It does not include accommodation or other travel expenses. ht+a will share accommodation discount options with you if available and recommends booking 2 weeks before an event to ensure the event is a confirmed go-ahead. ht+a is not liable for travel expense losses due to cancellation by either party, weather, flight delays, or other unforeseen circumstances. For in-person in-house courses, unless otherwise specified, pricing assumes the training will take place at the client's location and ht+a will not provide catering. The Client will ensure that the training room will be equipped with all necessary tools including flip charts, markers, video projectors/screens, appropriate furnishings and ample electrical outlets. Sustainability & Materials: - Delegates require an email address and a stable and active internet connection with suitable equipment (computer, smartphone or tablet) to access course materials and, where applicable, to complete online tests and join live video calls. - Printed course materials will not be provided, including for in-person or in-house events. Customers may print their course materials if desired. - ht+a no longer provides publications (textbooks) as part of the course fee. It is the customer's responsibility to procure any supplementary material either as an add-on from ht+a (payment is required in advance), OR from the VDA (https://shorturl.at/fbHJs) or the AIAG (https://shorturl.at/z73jg) directly (all corresponding shipping and duties will be for the customer's account). Due to copyright, ht+a does not provide digital copies of publications. - Digital certificates will be provided. Certificates for VDA QMC courses will only be issued once full payment is received. Certificates for ht+a courses will be automatically issued upon completion of course requirements. Customers may print their certificate if desired.