About This Course

You will be given a set of tools to use to your advantage through Body Language Basics. These tools can be utilized in the office and at home. Understanding Body Language will provide you a great advantage in your daily communications. Body Language Basics will provide you with a great set of skills to understand that what is not said is just as important as what is said. It will also give you the ability to see and understand how your Body Language is being seen. You will be able to adjust and improve the way you communicate through non-verbal communication. Module One: Getting Started Module Two: Communicating With Body Language Learning a New Language The Power of Body Language More Than Words Actions Speak Louder Than Words Module Three: Reading Body Language Head Position Translating Gestures Into Words Open Vs. Closed Body Language The Eyes Have It Module Four: Body Language Mistakes Poor Posture Invading Personal Space Quick Movements Fidgeting Module Five: Gender Differences Facial Expressions Personal Distances Female Body Language Male Body Language Module Six: Non-Verbal Communication Common Gestures The Signals You Send to Others It's Not What You Say, It's How You Say It What Your Posture Says Module Seven: Facial Expressions Linked With Emotion Micro-expressions Facial Action Coding System (FACS) Universal Facial Expressions Module Eight: Body Language in Business Communicate With Power Cultural Differences Building Trust Mirroring Module Nine: Lying and Body Language Watch Their Hands Forced Smiles Eye Contact Changes in Posture Module Ten: Improve Your Body Language Be Aware of Your Movements The Power of Confidence Position and Posture Practice In a Mirror Module Eleven: Matching Your Words to Your Movement Involuntary Movements Say What You Mean Always Be Consistent Actions Will Trump Words Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)

Policies

Quotations are valid for 60 days. Website pricing is subject to change without prior notice. Payment is due within 30 days, or as specified for approved accounts with written agreements with ht+a, alternatively it is due upon receipt of an invoice. All bank charges for forex transactions are to be borne by the client. Delegate placements on public courses or scheduling of in-house courses will only be confirmed once payment, an approved purchase order or a signed quotation/agreement is received. For in-person public courses, the fee includes the event venue, coffee, refreshments, and lunch. It does not include accommodation or other travel expenses. ht+a will share accommodation discount options with you if available and recommends booking 2 weeks before an event to ensure the event is a confirmed go-ahead. ht+a is not liable for travel expense losses due to cancellation by either party, weather, flight delays, or other unforeseen circumstances. For in-person in-house courses, unless otherwise specified, pricing assumes the training will take place at the client's location and ht+a will not provide catering. The Client will ensure that the training room will be equipped with all necessary tools including flip charts, markers, video projectors/screens, appropriate furnishings and ample electrical outlets. Sustainability & Materials: - Delegates require an email address and a stable and active internet connection with suitable equipment (computer, smartphone or tablet) to access course materials and, where applicable, to complete online tests and join live video calls. - Printed course materials will not be provided, including for in-person or in-house events. Customers may print their course materials if desired. - ht+a no longer provides publications (textbooks) as part of the course fee. It is the customer's responsibility to procure any supplementary material either as an add-on from ht+a (payment is required in advance), OR from the VDA (https://shorturl.at/fbHJs) or the AIAG (https://shorturl.at/z73jg) directly (all corresponding shipping and duties will be for the customer's account). Due to copyright, ht+a does not provide digital copies of publications. - Digital certificates will be provided. Certificates for VDA QMC courses will only be issued once full payment is received. Certificates for ht+a courses will be automatically issued upon completion of course requirements. Customers may print their certificate if desired.