Body Language Basics
Body Language Basics
Power Skills | Sales & Marketing
About This Course
You will be given a set of tools to use to your advantage through Body Language Basics. These tools can be utilized in the office and at home. Understanding Body Language will provide you a great advantage in your daily communications. Body Language Basics will provide you with a great set of skills to understand that what is not said is just as important as what is said. It will also give you the ability to see and understand how your Body Language is being seen. You will be able to adjust and improve the way you communicate through non-verbal communication. Module One: Getting Started Module Two: Communicating With Body Language Learning a New Language The Power of Body Language More Than Words Actions Speak Louder Than Words Module Three: Reading Body Language Head Position Translating Gestures Into Words Open Vs. Closed Body Language The Eyes Have It Module Four: Body Language Mistakes Poor Posture Invading Personal Space Quick Movements Fidgeting Module Five: Gender Differences Facial Expressions Personal Distances Female Body Language Male Body Language Module Six: Non-Verbal Communication Common Gestures The Signals You Send to Others It's Not What You Say, It's How You Say It What Your Posture Says Module Seven: Facial Expressions Linked With Emotion Micro-expressions Facial Action Coding System (FACS) Universal Facial Expressions Module Eight: Body Language in Business Communicate With Power Cultural Differences Building Trust Mirroring Module Nine: Lying and Body Language Watch Their Hands Forced Smiles Eye Contact Changes in Posture Module Ten: Improve Your Body Language Be Aware of Your Movements The Power of Confidence Position and Posture Practice In a Mirror Module Eleven: Matching Your Words to Your Movement Involuntary Movements Say What You Mean Always Be Consistent Actions Will Trump Words Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)
Policies
Quotations: Quotes are valid for 30 days only. Payments: Payments are due within 30 days from the invoice date if you have an approved account with ht+a, alternately according to any written agreement between ht+a and the Customer, failing which payment is due immediately upon receipt of the invoice. Confirmation: Delegate placements on public courses or scheduling of in-house courses will only be confirmed once payment, an approved purchase order or a signed quotation/agreement is received. All Events: It is the customer's responsibility to ensure they have a stable and active internet connection with suitable equipment (computer or smartphone) to join video calls (where applicable) and access course materials and tests. ht+a's sustainability policy includes not providing printed course materials, including for in-person events, however, customers may choose to print their course materials if desired. In-Person Public Events: The course fee includes the event venue, coffee, refreshments, and lunch. It does not include hotel rooms or travel expenses. ht+a will share the discounted group rate for hotel accommodation with you when available and recommends booking between 2 and 3 weeks prior to each event for rates and flexibility. ht+a is not liable for travel expense losses due to cancellation by either party, weather, flight delays, or other unforeseen circumstances. In-Person In-House Events: Pricing assumes the training will take place at the client's location and ht+a will not provide any catering. The Client will ensure that the training room will be equipped with all necessary tools including flip charts, markers, video projectors/screens, and appropriate furnishings. Publications: The price for certain courses includes the official VDA QMC publication and shipping thereof. Please note that additional local customs or delivery fees are for the customer's account and ht+a will not be responsible for these fees. Certificates: Certificates for VDA QMC courses will only be issued once full payment is received. Certificates for ht+a courses will be automatically issued upon completion of course requirements.