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Creative Problem Solving


Creative Problem Solving

Power Skills | Career Development


About This Course

The Creative Problem Solving workshop will give you an overview of the entire creative problem-solving process, as well as key problem-solving tools that you can use every day. Skills such as brainstorming, information gathering, analyzing data, and identifying resources will be covered throughout the workshop. Module One: Getting Started Module Two: The Problem-Solving Method What is a Problem? What is Creative Problem Solving? What are the Steps in the Creative Solving Process? Module Three: Information Gathering Understanding Types of Information Identifying Key Questions Methods of Gathering Information Module Four: Problem Definition Defining the Problem Determining Where the Problem Originated Defining the Present State and the Desired State Stating and Restating the Problem Analyzing the Problem Writing the Problem Statement Module Five: Preparing for Brainstorming Identifying Mental Blocks Removing Mental Blocks Stimulating Creativity Module Six: Generating Solutions (I) Brainstorming Basics Brainwriting and Mind Mapping Duncker Diagrams Module Seven: Generating Solutions (II) The Morphological Matrix The Six Thinking Hats The Blink Method Module Eight: Analyzing Solutions Developing Criteria Analyzing Wants and Needs Using Cost/Benefit Analysis Module Nine: Selecting a Solution Doing a Final Analysis Paired Comparison Analysis Analyzing Potential Problems Module Ten: Planning Your Next Steps Identifying Tasks Identifying Resources Implementing, Evaluating, and Adapting Module Eleven: Recording Lessons Learned Planning the Follow-Up Meeting Celebrating Successes Identifying Improvements Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)


Policies

Quotations: Quotes are valid for 30 days only. Payments: Payments are due within 30 days from the invoice date if you have an approved account with ht+a, alternately according to any written agreement between ht+a and the Customer, failing which payment is due immediately upon receipt of the invoice. Confirmation: Delegate placements on public courses or scheduling of in-house courses will only be confirmed once payment, an approved purchase order or a signed quotation/agreement is received. All Events: It is the customer's responsibility to ensure they have a stable and active internet connection with suitable equipment (computer or smartphone) to join video calls (where applicable) and access course materials and tests. ht+a's sustainability policy includes not providing printed course materials, including for in-person events, however, customers may choose to print their course materials if desired. In-Person Public Events: The course fee includes the event venue, coffee, refreshments, and lunch. It does not include hotel rooms or travel expenses. ht+a will share the discounted group rate for hotel accommodation with you when available and recommends booking between 2 and 3 weeks prior to each event for rates and flexibility. ht+a is not liable for travel expense losses due to cancellation by either party, weather, flight delays, or other unforeseen circumstances. In-Person In-House Events: Pricing assumes the training will take place at the client's location and ht+a will not provide any catering. The Client will ensure that the training room will be equipped with all necessary tools including flip charts, markers, video projectors/screens, and appropriate furnishings. Publications: The price for certain courses includes the official VDA QMC publication and shipping thereof. Please note that additional local customs or delivery fees are for the customer's account and ht+a will not be responsible for these fees. Certificates: Certificates for VDA QMC courses will only be issued once full payment is received. Certificates for ht+a courses will be automatically issued upon completion of course requirements.

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