Human Resource Management
Human Resource Management
Power Skills | Human Resources
About This Course
The sharing and diffusion of these tasks throughout the organization has had an impact, particularly on those not equipped with the skills or knowledge to deal with these issues. The Human Resource Management workshop will give you the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. This workshop will provide you with those skills and assist you with certain Human Resource situations. Module One: Getting Started Module Two: A History of Human Resources A Brief History What is Human Resources Today? Module Three: The Interview Process The General Format Types of Questions Do's and Don'ts Module Four: Employee Orientation The Orientation Process The Role of Management and the Role of Human Resources Tips and Tricks Module Five: Following Up with New Employees Daily Checklist for the First Week Following Up at the End of the Week Weeks and Months Later Module Six: Workplace Safety Understanding Your Role and Responsibilities Understanding Local Rules Understanding Industry-Specific Rules Module Seven: Dealing with Harassment And Discrimination Defining Harassment Types of Workplace Discrimination A Manager's Responsibility An Employer's Responsibility Module Eight: Workplace Violence Defining Violence A Manager's Responsibility An Employer's Responsibility Module Nine: Managing Employee Performance Choosing the Time and Place For Feedback Types of Employee Appraisals Using the Feedback Sandwich Encouraging Growth and Development Module Ten: Disciplining Employees Understanding Your Role Understanding Your Choices Having the Meeting Following Up Module Eleven: Terminating Employees Documenting Events Preparing for the Decision Making the Decision Communicating the Decision Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)
Policies
Quotations: Quotes are valid for 30 days only. Payments: Payments are due within 30 days from the invoice date if you have an approved account with ht+a, alternately according to any written agreement between ht+a and the Customer, failing which payment is due immediately upon receipt of the invoice. Confirmation: Delegate placements on public courses or scheduling of in-house courses will only be confirmed once payment, an approved purchase order or a signed quotation/agreement is received. All Events: It is the customer's responsibility to ensure they have a stable and active internet connection with suitable equipment (computer or smartphone) to join video calls (where applicable) and access course materials and tests. ht+a's sustainability policy includes not providing printed course materials, including for in-person events, however, customers may choose to print their course materials if desired. In-Person Public Events: The course fee includes the event venue, coffee, refreshments, and lunch. It does not include hotel rooms or travel expenses. ht+a will share the discounted group rate for hotel accommodation with you when available and recommends booking between 2 and 3 weeks prior to each event for rates and flexibility. ht+a is not liable for travel expense losses due to cancellation by either party, weather, flight delays, or other unforeseen circumstances. In-Person In-House Events: Pricing assumes the training will take place at the client's location and ht+a will not provide any catering. The Client will ensure that the training room will be equipped with all necessary tools including flip charts, markers, video projectors/screens, and appropriate furnishings. Publications: The price for certain courses includes the official VDA QMC publication and shipping thereof. Please note that additional local customs or delivery fees are for the customer's account and ht+a will not be responsible for these fees. Certificates: Certificates for VDA QMC courses will only be issued once full payment is received. Certificates for ht+a courses will be automatically issued upon completion of course requirements.