In Person Sales
In Person Sales
Power Skills | Sales & Marketing
About This Course
In the age of online shopping and technology, in-person sales can easily be ignored. Do not overlook the importance of personal contact. You never know when or where you will meet your next customer, and it is important to make a good impression. Everyone interested in sales must be confident in the art of in-person sales. With our In-Person Sales workshop, you will discover the specifics of what it means to become an effective salesperson and the steps to success. You will learn how to connect with customers and move them through the sales process. Module One: Getting Started Module Two: In-Person Sale Definition Benefits Cost Effectiveness Module Three: Examples of In-Person Sales Sales Call Retail FaceTime Meetings Module Four: Sales Funnel Generate Leads Nurture Leads Acquire Customer Base Expand Customer Base Module Five: Prepare Effective Methods to Generate Leads Know Your Customer Practice Sales Conversation Set Goals Module Six: Presentation Determine Venue Stay on Point Tie the Information to Customer Values Refer to Past Conversations Module Seven: Engage Emotional Intelligence Allow Evaluation Overcome Objections Incentives Module Eight: Commitment A Verbal “Yes” Maintain Connection Remind Customer of Value Call to Action Module Nine: Sale It Isn’t Over Till It’s Over Make the Process Easy Close with Exceptional Service Thank and Reward Module Ten: Loyalty Continuity Programs Special Rewards Handwritten Cards Module Eleven: Expand Word of Mouth Networking Clubs Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)
Policies
Quotations: Quotes are valid for 30 days only. Payments: Payments are due within 30 days from the invoice date if you have an approved account with ht+a, alternately according to any written agreement between ht+a and the Customer, failing which payment is due immediately upon receipt of the invoice. Confirmation: Delegate placements on public courses or scheduling of in-house courses will only be confirmed once payment, an approved purchase order or a signed quotation/agreement is received. All Events: It is the customer's responsibility to ensure they have a stable and active internet connection with suitable equipment (computer or smartphone) to join video calls (where applicable) and access course materials and tests. ht+a's sustainability policy includes not providing printed course materials, including for in-person events, however, customers may choose to print their course materials if desired. In-Person Public Events: The course fee includes the event venue, coffee, refreshments, and lunch. It does not include hotel rooms or travel expenses. ht+a will share the discounted group rate for hotel accommodation with you when available and recommends booking between 2 and 3 weeks prior to each event for rates and flexibility. ht+a is not liable for travel expense losses due to cancellation by either party, weather, flight delays, or other unforeseen circumstances. In-Person In-House Events: Pricing assumes the training will take place at the client's location and ht+a will not provide any catering. The Client will ensure that the training room will be equipped with all necessary tools including flip charts, markers, video projectors/screens, and appropriate furnishings. Publications: The price for certain courses includes the official VDA QMC publication and shipping thereof. Please note that additional local customs or delivery fees are for the customer's account and ht+a will not be responsible for these fees. Certificates: Certificates for VDA QMC courses will only be issued once full payment is received. Certificates for ht+a courses will be automatically issued upon completion of course requirements.