About This Course

Imagine a realm where business processes are optimized, waste is minimized, and customer expectations are exceeded- this is the world of Lean Six Sigma. Lean Six Sigma is a process improvement methodology that merges the power of Lean and Six Sigma approaches. Lean process, which is based on the principle of continuous improvement, aims to eliminate waste while maximizing value for the customer. On the other hand, Six Sigma is a data-driven approach that focuses on reducing variation and defects in processes, using statistical analysis and problem-solving techniques. Together, Lean Six Sigma has revolutionized the ways organizations operate and succeed and can be applied to any industry or business process. Module One: Getting Started Module Two: Introduction to Lean Six Sigma What is Six Sigma? What is Lean? The History Elements of Lean Six Sigma Who Needs Lean Six Sigma? Module Three: Lean Six Sigma Principles Focus on the Customer Find the Root Cause Eliminate Waste to Create Flow Communicate With the Team Flexible and Responsive Environment Module Four: The Phases of Six Sigma (DMAIC) Define Measure Analyze Improve Control Module Five: The Phases of Six Sigma (DMADV) Define Measure Analyze Design Verify Module Six: Waste Management Muda, Muri, Mura The Wastes of Lean Value-Added vs. Non-Value-Added The Laws The Cost of Waste Module Seven: The Principles of Lean Manufacturing Value Value Stream Flow Pull Perfection Module Eight: Project Selection and Management Selecting and Scoping Projects Project Management Kaizen Change Management Leadership Skills Module Nine: Lean Six Sigma Techniques Brainstorming The S System Benchmarking Poka-yoke Gemba Walk Module Ten: Tools to Drive Change Value Stream Mapping Pareto Chart Cause-and-Effect Analysis The Whys Histogram Module Eleven: Business Advantages Error Reduction Increased Revenue Reduced Costs Customer Loyalty Employee and Team Development Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)

Policies

Quotations are valid for 60 days. Website pricing is subject to change without prior notice. Payment is due within 30 days, or as specified for approved accounts with written agreements with ht+a, alternatively it is due upon receipt of an invoice. All bank charges for forex transactions are to be borne by the client. Delegate placements on public courses or scheduling of in-house courses will only be confirmed once payment, an approved purchase order or a signed quotation/agreement is received. For in-person public courses, the fee includes the event venue, coffee, refreshments, and lunch. It does not include accommodation or other travel expenses. ht+a will share accommodation discount options with you if available and recommends booking 2 weeks before an event to ensure the event is a confirmed go-ahead. ht+a is not liable for travel expense losses due to cancellation by either party, weather, flight delays, or other unforeseen circumstances. For in-person in-house courses, unless otherwise specified, pricing assumes the training will take place at the client's location and ht+a will not provide catering. The Client will ensure that the training room will be equipped with all necessary tools including flip charts, markers, video projectors/screens, appropriate furnishings and ample electrical outlets. Sustainability & Materials: - Delegates require an email address and a stable and active internet connection with suitable equipment (computer, smartphone or tablet) to access course materials and, where applicable, to complete online tests and join live video calls. - Printed course materials will not be provided, including for in-person or in-house events. Customers may print their course materials if desired. - ht+a no longer provides publications (textbooks) as part of the course fee. It is the customer's responsibility to procure any supplementary material either as an add-on from ht+a (payment is required in advance), OR from the VDA (https://shorturl.at/fbHJs) or the AIAG (https://shorturl.at/z73jg) directly (all corresponding shipping and duties will be for the customer's account). Due to copyright, ht+a does not provide digital copies of publications. - Digital certificates will be provided. Certificates for VDA QMC courses will only be issued once full payment is received. Certificates for ht+a courses will be automatically issued upon completion of course requirements. Customers may print their certificate if desired.