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Measuring Results from Training


Measuring Results from Training

Power Skills | Human Resources


About This Course

Some topics, like sales training or time management, might have direct, tangible benefits. Other topics, like communication or leadership, might have benefits that you can't put a dollar value on. In our Measuring Results From Training course, you will learn about the different ways to evaluate training progress, and how to use those results to demonstrate the results that training brings. Once the training has been evaluated the next step is to modify and update the curriculum to create content that is better suited for you. Module One: Getting Started Module Two: Kolb’s Learning Styles The Four-Stage Process Accommodators Divergers Convergers Assimilators Module Three: Kirkpatrick’s Levels of Evaluation Overview Level One: Reactions Level Two: Learning Level Three: Behavior Level Four: Results Module Four: Types of Measurement Tools Goal Setting Self-Evaluations Peer Evaluations Supervisor Evaluations High-Level Evaluations Module Five: Focusing the Training Performing a Needs Assessment Creating Learning Objectives Drilling Down Into Content Module Six: Creating an Evaluation Plan What Will We Evaluate? When Will the Evaluation be Completed? How Will We Evaluate It? Who Will Perform the Evaluation? Module Seven: Assessing Learning Before Training Workplace Observation Objectives Assessment Pre-Assignments and Pre-Tests Module Eight: Assessing Learning During Training Reviewing Learning Objectives Performing Hip-Pocket Assessments Quizzes and Tests Skill Assessments Module Nine: Assessing Learning After Training Evaluation Timelines Learning Journal Goal Setting Additional Methods of Evaluation Module Ten: The Long-Term View Creating a Long-Term Evaluation Plan Methods of Evaluation Documenting Lessons Learned Module Eleven: Calculating the Return on Investment (ROI) A Basic ROI Formula Identifying and Measuring Tangible Benefits Identifying and Measuring Intangible Benefits Calculating Total Costs Making a Business Case Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)


Policies

Quotations: Quotes are valid for 30 days only. Payments: Payments are due within 30 days from the invoice date if you have an approved account with ht+a, alternately according to any written agreement between ht+a and the Customer, failing which payment is due immediately upon receipt of the invoice. Confirmation: Delegate placements on public courses or scheduling of in-house courses will only be confirmed once payment, an approved purchase order or a signed quotation/agreement is received. All Events: It is the customer's responsibility to ensure they have a stable and active internet connection with suitable equipment (computer or smartphone) to join video calls (where applicable) and access course materials and tests. ht+a's sustainability policy includes not providing printed course materials, including for in-person events, however, customers may choose to print their course materials if desired. In-Person Public Events: The course fee includes the event venue, coffee, refreshments, and lunch. It does not include hotel rooms or travel expenses. ht+a will share the discounted group rate for hotel accommodation with you when available and recommends booking between 2 and 3 weeks prior to each event for rates and flexibility. ht+a is not liable for travel expense losses due to cancellation by either party, weather, flight delays, or other unforeseen circumstances. In-Person In-House Events: Pricing assumes the training will take place at the client's location and ht+a will not provide any catering. The Client will ensure that the training room will be equipped with all necessary tools including flip charts, markers, video projectors/screens, and appropriate furnishings. Publications: The price for certain courses includes the official VDA QMC publication and shipping thereof. Please note that additional local customs or delivery fees are for the customer's account and ht+a will not be responsible for these fees. Certificates: Certificates for VDA QMC courses will only be issued once full payment is received. Certificates for ht+a courses will be automatically issued upon completion of course requirements.

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