About This Course

Some topics, like sales training or time management, might have direct, tangible benefits. Other topics, like communication or leadership, might have benefits that you can't put a dollar value on. In our Measuring Results From Training course, you will learn about the different ways to evaluate training progress, and how to use those results to demonstrate the results that training brings. Once the training has been evaluated the next step is to modify and update the curriculum to create content that is better suited for you. Module One: Getting Started Module Two: Kolb’s Learning Styles The Four-Stage Process Accommodators Divergers Convergers Assimilators Module Three: Kirkpatrick’s Levels of Evaluation Overview Level One: Reactions Level Two: Learning Level Three: Behavior Level Four: Results Module Four: Types of Measurement Tools Goal Setting Self-Evaluations Peer Evaluations Supervisor Evaluations High-Level Evaluations Module Five: Focusing the Training Performing a Needs Assessment Creating Learning Objectives Drilling Down Into Content Module Six: Creating an Evaluation Plan What Will We Evaluate? When Will the Evaluation be Completed? How Will We Evaluate It? Who Will Perform the Evaluation? Module Seven: Assessing Learning Before Training Workplace Observation Objectives Assessment Pre-Assignments and Pre-Tests Module Eight: Assessing Learning During Training Reviewing Learning Objectives Performing Hip-Pocket Assessments Quizzes and Tests Skill Assessments Module Nine: Assessing Learning After Training Evaluation Timelines Learning Journal Goal Setting Additional Methods of Evaluation Module Ten: The Long-Term View Creating a Long-Term Evaluation Plan Methods of Evaluation Documenting Lessons Learned Module Eleven: Calculating the Return on Investment (ROI) A Basic ROI Formula Identifying and Measuring Tangible Benefits Identifying and Measuring Intangible Benefits Calculating Total Costs Making a Business Case Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)

Policies

Quotations are valid for 60 days. Website pricing is subject to change without prior notice. Payment is due within 30 days, or as specified for approved accounts with written agreements with ht+a, alternatively it is due upon receipt of an invoice. All bank charges for forex transactions are to be borne by the client. Delegate placements on public courses or scheduling of in-house courses will only be confirmed once payment, an approved purchase order or a signed quotation/agreement is received. For in-person public courses, the fee includes the event venue, coffee, refreshments, and lunch. It does not include accommodation or other travel expenses. ht+a will share accommodation discount options with you if available and recommends booking 2 weeks before an event to ensure the event is a confirmed go-ahead. ht+a is not liable for travel expense losses due to cancellation by either party, weather, flight delays, or other unforeseen circumstances. For in-person in-house courses, unless otherwise specified, pricing assumes the training will take place at the client's location and ht+a will not provide catering. The Client will ensure that the training room will be equipped with all necessary tools including flip charts, markers, video projectors/screens, appropriate furnishings and ample electrical outlets. Sustainability & Materials: - Delegates require an email address and a stable and active internet connection with suitable equipment (computer, smartphone or tablet) to access course materials and, where applicable, to complete online tests and join live video calls. - Printed course materials will not be provided, including for in-person or in-house events. Customers may print their course materials if desired. - ht+a no longer provides publications (textbooks) as part of the course fee. It is the customer's responsibility to procure any supplementary material either as an add-on from ht+a (payment is required in advance), OR from the VDA (https://shorturl.at/fbHJs) or the AIAG (https://shorturl.at/z73jg) directly (all corresponding shipping and duties will be for the customer's account). Due to copyright, ht+a does not provide digital copies of publications. - Digital certificates will be provided. Certificates for VDA QMC courses will only be issued once full payment is received. Certificates for ht+a courses will be automatically issued upon completion of course requirements. Customers may print their certificate if desired.