Middle Manager
Middle Manager
Power Skills | Supervisors & Managers
About This Course
For a company to operate smoothly, those in middle management must be committed to the goals of the organization and understand how to effectively execute these goals. Businesses must focus on these essential managers and provide them with opportunities to succeed. No matter the organization's structure or size, it will benefit from employing well-trained middle managers. Having a middle manager understand their role in the organization is very important. They are in communication with a very large percentage of the company and will have a large impact throughout the organization. Module One: Getting Started Module Two: Introduction to Management What is Management? What Do Mangers Do? What Does It Take to Be a Manager? Why Does Management Matter? Module Three: Ethics and Social Responsibility What is Ethical Workplace Behavior? What is Unethical Workplace Behavior? How to Make Ethical Decisions What is Social Responsibility? Module Four: Managing Information Why Information Matters Strategic Importance of Information Characteristics and Costs of Useful Information Getting and Sharing Information Module Five: Decision-Making What is Rational Decision-Making? Steps to Rational Decision-Making Limits to Rational Decision-Making Improving Decision-Making Module Six: Control Basics of Control The Control Process Is Control Necessary or Possible? How and What to Control Control Methods Module Seven: Organizational Strategy Basics of Organizational Strategy Sustainable Competitive Advantage Strategy-Making Process Corporate, Industry, Firm Level Strategies Module Eight: Innovation and Change Organizational Innovation Why Innovation Matters Managing Innovation Organizational Change Why Change Occurs and Why It Matters Managing Change Module Nine: Organizational Structures and Process Departmentalization Organizational Authority Job Design Designing Organizational Process Module Ten: Managing Teams The Good and the Bad of Using Teams Kinds of Teams Work Team Characteristics Enhancing Work Team Effectiveness Module Eleven: Motivation and Leadership Basics of Motivation Equity Theory Expectancy Theory What is Leadership? Situational Leadership Strategic Leadership Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)
Policies
Quotations: Quotes are valid for 30 days only. Payments: Payments are due within 30 days from the invoice date if you have an approved account with ht+a, alternately according to any written agreement between ht+a and the Customer, failing which payment is due immediately upon receipt of the invoice. Confirmation: Delegate placements on public courses or scheduling of in-house courses will only be confirmed once payment, an approved purchase order or a signed quotation/agreement is received. All Events: It is the customer's responsibility to ensure they have a stable and active internet connection with suitable equipment (computer or smartphone) to join video calls (where applicable) and access course materials and tests. ht+a's sustainability policy includes not providing printed course materials, including for in-person events, however, customers may choose to print their course materials if desired. In-Person Public Events: The course fee includes the event venue, coffee, refreshments, and lunch. It does not include hotel rooms or travel expenses. ht+a will share the discounted group rate for hotel accommodation with you when available and recommends booking between 2 and 3 weeks prior to each event for rates and flexibility. ht+a is not liable for travel expense losses due to cancellation by either party, weather, flight delays, or other unforeseen circumstances. In-Person In-House Events: Pricing assumes the training will take place at the client's location and ht+a will not provide any catering. The Client will ensure that the training room will be equipped with all necessary tools including flip charts, markers, video projectors/screens, and appropriate furnishings. Publications: The price for certain courses includes the official VDA QMC publication and shipping thereof. Please note that additional local customs or delivery fees are for the customer's account and ht+a will not be responsible for these fees. Certificates: Certificates for VDA QMC courses will only be issued once full payment is received. Certificates for ht+a courses will be automatically issued upon completion of course requirements.