About This Course

For a company to operate smoothly, those in middle management must be committed to the goals of the organization and understand how to effectively execute these goals. Businesses must focus on these essential managers and provide them with opportunities to succeed. No matter the organization's structure or size, it will benefit from employing well-trained middle managers. Having a middle manager understand their role in the organization is very important. They are in communication with a very large percentage of the company and will have a large impact throughout the organization. Module One: Getting Started Module Two: Introduction to Management What is Management? What Do Mangers Do? What Does It Take to Be a Manager? Why Does Management Matter? Module Three: Ethics and Social Responsibility What is Ethical Workplace Behavior? What is Unethical Workplace Behavior? How to Make Ethical Decisions What is Social Responsibility? Module Four: Managing Information Why Information Matters Strategic Importance of Information Characteristics and Costs of Useful Information Getting and Sharing Information Module Five: Decision-Making What is Rational Decision-Making? Steps to Rational Decision-Making Limits to Rational Decision-Making Improving Decision-Making Module Six: Control Basics of Control The Control Process Is Control Necessary or Possible? How and What to Control Control Methods Module Seven: Organizational Strategy Basics of Organizational Strategy Sustainable Competitive Advantage Strategy-Making Process Corporate, Industry, Firm Level Strategies Module Eight: Innovation and Change Organizational Innovation Why Innovation Matters Managing Innovation Organizational Change Why Change Occurs and Why It Matters Managing Change Module Nine: Organizational Structures and Process Departmentalization Organizational Authority Job Design Designing Organizational Process Module Ten: Managing Teams The Good and the Bad of Using Teams Kinds of Teams Work Team Characteristics Enhancing Work Team Effectiveness Module Eleven: Motivation and Leadership Basics of Motivation Equity Theory Expectancy Theory What is Leadership? Situational Leadership Strategic Leadership Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)

Policies

Quotations are valid for 60 days. Website pricing is subject to change without prior notice. Payment is due within 30 days, or as specified for approved accounts with written agreements with ht+a, alternatively it is due upon receipt of an invoice. All bank charges for forex transactions are to be borne by the client. Delegate placements on public courses or scheduling of in-house courses will only be confirmed once payment, an approved purchase order or a signed quotation/agreement is received. For in-person public courses, the fee includes the event venue, coffee, refreshments, and lunch. It does not include accommodation or other travel expenses. ht+a will share accommodation discount options with you if available and recommends booking 2 weeks before an event to ensure the event is a confirmed go-ahead. ht+a is not liable for travel expense losses due to cancellation by either party, weather, flight delays, or other unforeseen circumstances. For in-person in-house courses, unless otherwise specified, pricing assumes the training will take place at the client's location and ht+a will not provide catering. The Client will ensure that the training room will be equipped with all necessary tools including flip charts, markers, video projectors/screens, appropriate furnishings and ample electrical outlets. Sustainability & Materials: - Delegates require an email address and a stable and active internet connection with suitable equipment (computer, smartphone or tablet) to access course materials and, where applicable, to complete online tests and join live video calls. - Printed course materials will not be provided, including for in-person or in-house events. Customers may print their course materials if desired. - ht+a no longer provides publications (textbooks) as part of the course fee. It is the customer's responsibility to procure any supplementary material either as an add-on from ht+a (payment is required in advance), OR from the VDA (https://shorturl.at/fbHJs) or the AIAG (https://shorturl.at/z73jg) directly (all corresponding shipping and duties will be for the customer's account). Due to copyright, ht+a does not provide digital copies of publications. - Digital certificates will be provided. Certificates for VDA QMC courses will only be issued once full payment is received. Certificates for ht+a courses will be automatically issued upon completion of course requirements. Customers may print their certificate if desired.