Office Politics for Managers
Office Politics for Managers
Power Skills | Supervisors & Managers
About This Course
It is an inevitable fact that when people are working together personalities can and will clash. No one is an island, so working together as a team is incredibly important for the organization and every employee. Office Politics is about creating and maintaining better relationships. It is about communicating and working with your peers and colleagues in a mutually beneficial way. Employees who understand the positive aspects of Office Politics are better team members and end up being more successful and productive. Module One: Getting Started Module Two: New Hires Company Core Values Building Relationships Encourage Respect Setting Ground Rules Module Three: It's About Interacting and Influencing Dealing with Different Personalities Build a Culture of Collaboration Be Nice to Everyone (Not Just Those That Can Help You) Be a Team Player Module Four: Dealing With Rumors, Gossip, and Half-Truths It's Effects on Morale Reinforce the Truth with Facts Do Not Participate Deal With it Swiftly Module Five: Office Personalities (I) Complainer Gossiper Bully Negative Ned/Nancy Module Six: Office Personalities (II) Information Keeper Know-it-All The Apple-Polisher Nosey Neighbor Module Seven: Getting Support for Your Projects Gain Trust Through Honesty Be Assertive Blow Your Own Horn Make Allies Module Eight: Conflict Resolution The Importance of Forgiveness Neutralizing Emotions The Benefits of a Resolution The Agreement Frame Module Nine: Ethics Benefits of an Ethical Environment Lead by Example Ensuring Ethical Behavior Addressing Unethical Behavior Module Ten: You Are Not an Island Never Burn a Bridge Take the High Road Trust is a Two Way Street Don't Hide in Your Office Module Eleven: Social Events Outside of Work How to Decline Politely Rules When Attending Meeting New People Conversation Do's and Don'ts Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)
Policies
Quotations: Quotes are valid for 30 days only. Payments: Payments are due within 30 days from the invoice date if you have an approved account with ht+a, alternately according to any written agreement between ht+a and the Customer, failing which payment is due immediately upon receipt of the invoice. Confirmation: Delegate placements on public courses or scheduling of in-house courses will only be confirmed once payment, an approved purchase order or a signed quotation/agreement is received. All Events: It is the customer's responsibility to ensure they have a stable and active internet connection with suitable equipment (computer or smartphone) to join video calls (where applicable) and access course materials and tests. ht+a's sustainability policy includes not providing printed course materials, including for in-person events, however, customers may choose to print their course materials if desired. In-Person Public Events: The course fee includes the event venue, coffee, refreshments, and lunch. It does not include hotel rooms or travel expenses. ht+a will share the discounted group rate for hotel accommodation with you when available and recommends booking between 2 and 3 weeks prior to each event for rates and flexibility. ht+a is not liable for travel expense losses due to cancellation by either party, weather, flight delays, or other unforeseen circumstances. In-Person In-House Events: Pricing assumes the training will take place at the client's location and ht+a will not provide any catering. The Client will ensure that the training room will be equipped with all necessary tools including flip charts, markers, video projectors/screens, and appropriate furnishings. Publications: The price for certain courses includes the official VDA QMC publication and shipping thereof. Please note that additional local customs or delivery fees are for the customer's account and ht+a will not be responsible for these fees. Certificates: Certificates for VDA QMC courses will only be issued once full payment is received. Certificates for ht+a courses will be automatically issued upon completion of course requirements.