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Performance Management

Performance Management

Power Skills | Supervisors & Managers

About This Course

It touches on the organization itself by improving production and reducing waste. It helps the employee or individual set and meet their goals and improves the employee-manager relationship. This is key in keeping an organization and employees aligned, which improves performance and productivity, in Performance Management. When changes occur Performance Management helps the transition to be smoother and less hectic. It helps the organization and employee have a streamlined relationship which improves communication and interactions between the two groups. It will help close any gaps that exist in an employee's skill set and make them a more valuable employee through feedback and coaching. Module One: Getting Started Module Two: The Basics (I) What is Performance Management? How Does Performance Management Work? Tools Module Three: The Basics (II) Three Phase Process Assessments Performance Reviews Module Four: Goal Setting SMART Goal Setting Specific Goals Measurable Goals Attainable Goals Realistic Goals Timely Goals Monitoring Results Module Five: Establishing Performance Goals Strategic Planning Job Analysis Setting Goals Motivation Module Six: 360 Degree Feedback What is 360-degree Feedback? Versus Traditional Performance Review The Components Module Seven: Competency Assessments Competency Assessment Defined Implementation Final Destination Module Eight: Kolb's Learning Cycle Experience Observation Conceptualization Experimentation Module Nine: Motivation Key Factors The Motivated Organization Identifying Personal Motivators Evaluating and Adapting Module Ten: The Performance Journal Record Goals and Accomplishments Linking with Your Employees or Managers Implementing a Performance Coach Keeping Track Module Eleven: Creating a Performance Plan Goals Desired Results Prioritization Measure Evaluation Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)

Policies

Quotations: Quotes are valid for 30 days only. Payments: Payments are due within 30 days from the invoice date if you have an approved account with ht+a, alternately according to any written agreement between ht+a and the Customer, failing which payment is due immediately upon receipt of the invoice. Confirmation: Delegate placements on public courses or scheduling of in-house courses will only be confirmed once payment, an approved purchase order or a signed quotation/agreement is received. All Events: It is the customer's responsibility to ensure they have a stable and active internet connection with suitable equipment (computer or smartphone) to join video calls (where applicable) and access course materials and tests. ht+a's sustainability policy includes not providing printed course materials, including for in-person events, however, customers may choose to print their course materials if desired. In-Person Public Events: The course fee includes the event venue, coffee, refreshments, and lunch. It does not include hotel rooms or travel expenses. ht+a will share the discounted group rate for hotel accommodation with you when available and recommends booking between 2 and 3 weeks prior to each event for rates and flexibility. ht+a is not liable for travel expense losses due to cancellation by either party, weather, flight delays, or other unforeseen circumstances. In-Person In-House Events: Pricing assumes the training will take place at the client's location and ht+a will not provide any catering. The Client will ensure that the training room will be equipped with all necessary tools including flip charts, markers, video projectors/screens, and appropriate furnishings. Publications: The price for certain courses includes the official VDA QMC publication and shipping thereof. Please note that additional local customs or delivery fees are for the customer's account and ht+a will not be responsible for these fees. Certificates: Certificates for VDA QMC courses will only be issued once full payment is received. Certificates for ht+a courses will be automatically issued upon completion of course requirements.

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