Respect in the Workplace
Respect in the Workplace
Power Skills | Workplace Essentials
About This Course
A respectful work environment is crucial to your team’s success and contributes to a stronger work reputation. By accepting differences in values and perspectives, we can grow as a team with shared knowledge. While respect is often taught at a young age, adults must also model respectful behaviors. Remember, all team members are responsible for being respectful and positively addressing conflicts to maintain a healthy, safe work environment. Our Respect in the Workplace workshop will give you the tools and conversation to help empower your team to recognize behaviors that influence performance within the workplace. A respectful workplace is one in which integrity and professionalism are displayed, and the skills to communicate and recognize one another are practiced. Module One: Getting Started Module Two: What is Respect Defining Respect Self-Respect Owed Respect vs Earned Respect Measuring Respect Respect for the Workplace Module Three: The Respectful Employee Common Characteristics The Importance of Mutual Respect Earning Respect Enhancing Professionalism Being Liked vs Being Respected Module Four: Disrespectful Behavior Why these Behaviors Arise Discrimination Bullying Harassment What is Not Harassment Module Five: Managing Emotions Meaning Of Emotions Negative Emotions at Work Choosing Your Reactions Absorbing Other Peoples Emotions The Positive Outcome Module Six: Respectful Communication Approaches Self-Awareness Active Listening Nonverbal Communication Verbal Communication Constructive Disagreement Module Seven: The Inclusive Mindset The Inclusive Leader Diversity vs Inclusion Types of Workplace Diversity Creating an Inclusive Workplace The Power of Words Module Eight: Employee Recognition Recognition and Respect The Halo Effect Giving Recognition The Communication Component Improving Employee Recognition Module Nine: The R's of Respect Recognition Responding Reporting Roles and Responsibilities Rising Above Module Ten: Building a Respectful Workplace It Starts With You Team Contribution Respecting Space and Boundaries Workplace Ethics Policies on Respect Module Eleven: Benefits to the Business Productivity and Knowledge Employee Engagement Job Satisfaction The Welcoming Environment Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)
Policies
Quotations: Quotes are valid for 30 days only. Payments: Payments are due within 30 days from the invoice date if you have an approved account with ht+a, alternately according to any written agreement between ht+a and the Customer, failing which payment is due immediately upon receipt of the invoice. Confirmation: Delegate placements on public courses or scheduling of in-house courses will only be confirmed once payment, an approved purchase order or a signed quotation/agreement is received. All Events: It is the customer's responsibility to ensure they have a stable and active internet connection with suitable equipment (computer or smartphone) to join video calls (where applicable) and access course materials and tests. ht+a's sustainability policy includes not providing printed course materials, including for in-person events, however, customers may choose to print their course materials if desired. In-Person Public Events: The course fee includes the event venue, coffee, refreshments, and lunch. It does not include hotel rooms or travel expenses. ht+a will share the discounted group rate for hotel accommodation with you when available and recommends booking between 2 and 3 weeks prior to each event for rates and flexibility. ht+a is not liable for travel expense losses due to cancellation by either party, weather, flight delays, or other unforeseen circumstances. In-Person In-House Events: Pricing assumes the training will take place at the client's location and ht+a will not provide any catering. The Client will ensure that the training room will be equipped with all necessary tools including flip charts, markers, video projectors/screens, and appropriate furnishings. Publications: The price for certain courses includes the official VDA QMC publication and shipping thereof. Please note that additional local customs or delivery fees are for the customer's account and ht+a will not be responsible for these fees. Certificates: Certificates for VDA QMC courses will only be issued once full payment is received. Certificates for ht+a courses will be automatically issued upon completion of course requirements.