About This Course

A respectful work environment is crucial to your team’s success and contributes to a stronger work reputation. By accepting differences in values and perspectives, we can grow as a team with shared knowledge. While respect is often taught at a young age, adults must also model respectful behaviors. Remember, all team members are responsible for being respectful and positively addressing conflicts to maintain a healthy, safe work environment. Our Respect in the Workplace workshop will give you the tools and conversation to help empower your team to recognize behaviors that influence performance within the workplace. A respectful workplace is one in which integrity and professionalism are displayed, and the skills to communicate and recognize one another are practiced. Module One: Getting Started Module Two: What is Respect Defining Respect Self-Respect Owed Respect vs Earned Respect Measuring Respect Respect for the Workplace Module Three: The Respectful Employee Common Characteristics The Importance of Mutual Respect Earning Respect Enhancing Professionalism Being Liked vs Being Respected Module Four: Disrespectful Behavior Why these Behaviors Arise Discrimination Bullying Harassment What is Not Harassment Module Five: Managing Emotions Meaning Of Emotions Negative Emotions at Work Choosing Your Reactions Absorbing Other Peoples Emotions The Positive Outcome Module Six: Respectful Communication Approaches Self-Awareness Active Listening Nonverbal Communication Verbal Communication Constructive Disagreement Module Seven: The Inclusive Mindset The Inclusive Leader Diversity vs Inclusion Types of Workplace Diversity Creating an Inclusive Workplace The Power of Words Module Eight: Employee Recognition Recognition and Respect The Halo Effect Giving Recognition The Communication Component Improving Employee Recognition Module Nine: The R's of Respect Recognition Responding Reporting Roles and Responsibilities Rising Above Module Ten: Building a Respectful Workplace It Starts With You Team Contribution Respecting Space and Boundaries Workplace Ethics Policies on Respect Module Eleven: Benefits to the Business Productivity and Knowledge Employee Engagement Job Satisfaction The Welcoming Environment Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)

Policies

Quotations are valid for 60 days. Website pricing is subject to change without prior notice. Payment is due within 30 days, or as specified for approved accounts with written agreements with ht+a, alternatively it is due upon receipt of an invoice. All bank charges for forex transactions are to be borne by the client. Delegate placements on public courses or scheduling of in-house courses will only be confirmed once payment, an approved purchase order or a signed quotation/agreement is received. For in-person public courses, the fee includes the event venue, coffee, refreshments, and lunch. It does not include accommodation or other travel expenses. ht+a will share accommodation discount options with you if available and recommends booking 2 weeks before an event to ensure the event is a confirmed go-ahead. ht+a is not liable for travel expense losses due to cancellation by either party, weather, flight delays, or other unforeseen circumstances. For in-person in-house courses, unless otherwise specified, pricing assumes the training will take place at the client's location and ht+a will not provide catering. The Client will ensure that the training room will be equipped with all necessary tools including flip charts, markers, video projectors/screens, appropriate furnishings and ample electrical outlets. Sustainability & Materials: - Delegates require an email address and a stable and active internet connection with suitable equipment (computer, smartphone or tablet) to access course materials and, where applicable, to complete online tests and join live video calls. - Printed course materials will not be provided, including for in-person or in-house events. Customers may print their course materials if desired. - ht+a no longer provides publications (textbooks) as part of the course fee. It is the customer's responsibility to procure any supplementary material either as an add-on from ht+a (payment is required in advance), OR from the VDA (https://shorturl.at/fbHJs) or the AIAG (https://shorturl.at/z73jg) directly (all corresponding shipping and duties will be for the customer's account). Due to copyright, ht+a does not provide digital copies of publications. - Digital certificates will be provided. Certificates for VDA QMC courses will only be issued once full payment is received. Certificates for ht+a courses will be automatically issued upon completion of course requirements. Customers may print their certificate if desired.