About This Course

Servant leadership can seem like a contradicting term, but it is becoming a very popular tool in many businesses. Servant leadership is a philosophy that involves focusing on others, on their success, and in turn building better relationships that benefit both manager and employee. Servant leadership shows that managers can be great leaders while boosting their employee’s confidence and furthering their success at the same time. With our Servant Leadership workshop, you will focus on the growth and development of your employees and ensuring their success. In doing so, the leader succeeds when their employees do. With a business team, servant leadership can not only help employees achieve and grow, but it can also benefit their leaders and the company as a whole. Module One: Getting Started Module Two: What Is Servant Leadership? A Desire to Serve Knowing to Share the Power Putting Others First Helping Employees Grow Module Three: Leadership Practices Democratic Leadership Style Laissez-Faire Style Leading by Example Path-Goal Theory Module Four: Share the Power Being Empathetic Learn to Delegate Their Success is Your Success Know When to Step In Module Five: Characteristics of a Servant Leader Listening Skills Persuasive Powers Recognizes Opportunities Relates to Employees Module Six: Barriers to Servant Leadership Excessive Criticism Doing Everything Yourself Sitting on the Sidelines Demanding from Employees Module Seven: Building a Team Community Identify the Group Needs Complement Member Skills Create Group Goals Encourage Communication Module Eight: Be a Motivator Make it Challenging Provide Resources Ask for Employee Input Offer Incentives Module Nine: Be a Mentor Establish Goals Know When to Praise or Criticize Create a Supportive Environment Create an Open Door Policy Module Ten: Training Future Leaders Offer Guidance and Advice Identify Their Skill Sets Methods of Feedback Establish Long Term Goals Module Eleven: Self-Reflection Keep a Journal Identify Your Strengths and Weaknesses Identify Your Needs Creating Your Own Goals Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)

Policies

Quotations are valid for 60 days. Website pricing is subject to change without prior notice. Payment is due within 30 days, or as specified for approved accounts with written agreements with ht+a, alternatively it is due upon receipt of an invoice. All bank charges for forex transactions are to be borne by the client. Delegate placements on public courses or scheduling of in-house courses will only be confirmed once payment, an approved purchase order or a signed quotation/agreement is received. For in-person public courses, the fee includes the event venue, coffee, refreshments, and lunch. It does not include accommodation or other travel expenses. ht+a will share accommodation discount options with you if available and recommends booking 2 weeks before an event to ensure the event is a confirmed go-ahead. ht+a is not liable for travel expense losses due to cancellation by either party, weather, flight delays, or other unforeseen circumstances. For in-person in-house courses, unless otherwise specified, pricing assumes the training will take place at the client's location and ht+a will not provide catering. The Client will ensure that the training room will be equipped with all necessary tools including flip charts, markers, video projectors/screens, appropriate furnishings and ample electrical outlets. Sustainability & Materials: - Delegates require an email address and a stable and active internet connection with suitable equipment (computer, smartphone or tablet) to access course materials and, where applicable, to complete online tests and join live video calls. - Printed course materials will not be provided, including for in-person or in-house events. Customers may print their course materials if desired. - ht+a no longer provides publications (textbooks) as part of the course fee. It is the customer's responsibility to procure any supplementary material either as an add-on from ht+a (payment is required in advance), OR from the VDA (https://shorturl.at/fbHJs) or the AIAG (https://shorturl.at/z73jg) directly (all corresponding shipping and duties will be for the customer's account). Due to copyright, ht+a does not provide digital copies of publications. - Digital certificates will be provided. Certificates for VDA QMC courses will only be issued once full payment is received. Certificates for ht+a courses will be automatically issued upon completion of course requirements. Customers may print their certificate if desired.