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Servant Leadership

Servant Leadership

Servant Leadership

Power Skills | Supervisors & Managers

About This Course

Servant leadership can seem like a contradicting term, but it is becoming a very popular tool in many businesses. Servant leadership is a philosophy that involves focusing on others, on their success, and in turn building better relationships that benefit both manager and employee. Servant leadership shows that managers can be great leaders while boosting their employee’s confidence and furthering their success at the same time. With our Servant Leadership workshop, you will focus on the growth and development of your employees and ensuring their success. In doing so, the leader succeeds when their employees do. With a business team, servant leadership can not only help employees achieve and grow, but it can also benefit their leaders and the company as a whole. Module One: Getting Started Module Two: What Is Servant Leadership? A Desire to Serve Knowing to Share the Power Putting Others First Helping Employees Grow Module Three: Leadership Practices Democratic Leadership Style Laissez-Faire Style Leading by Example Path-Goal Theory Module Four: Share the Power Being Empathetic Learn to Delegate Their Success is Your Success Know When to Step In Module Five: Characteristics of a Servant Leader Listening Skills Persuasive Powers Recognizes Opportunities Relates to Employees Module Six: Barriers to Servant Leadership Excessive Criticism Doing Everything Yourself Sitting on the Sidelines Demanding from Employees Module Seven: Building a Team Community Identify the Group Needs Complement Member Skills Create Group Goals Encourage Communication Module Eight: Be a Motivator Make it Challenging Provide Resources Ask for Employee Input Offer Incentives Module Nine: Be a Mentor Establish Goals Know When to Praise or Criticize Create a Supportive Environment Create an Open Door Policy Module Ten: Training Future Leaders Offer Guidance and Advice Identify Their Skill Sets Methods of Feedback Establish Long Term Goals Module Eleven: Self-Reflection Keep a Journal Identify Your Strengths and Weaknesses Identify Your Needs Creating Your Own Goals Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)

Policies

Quotations: Quotes are valid for 30 days only. Payments: Payments are due within 30 days from the invoice date if you have an approved account with ht+a, alternately according to any written agreement between ht+a and the Customer, failing which payment is due immediately upon receipt of the invoice. Confirmation: Delegate placements on public courses or scheduling of in-house courses will only be confirmed once payment, an approved purchase order or a signed quotation/agreement is received. All Events: It is the customer's responsibility to ensure they have a stable and active internet connection with suitable equipment (computer or smartphone) to join video calls (where applicable) and access course materials and tests. ht+a's sustainability policy includes not providing printed course materials, including for in-person events, however, customers may choose to print their course materials if desired. In-Person Public Events: The course fee includes the event venue, coffee, refreshments, and lunch. It does not include hotel rooms or travel expenses. ht+a will share the discounted group rate for hotel accommodation with you when available and recommends booking between 2 and 3 weeks prior to each event for rates and flexibility. ht+a is not liable for travel expense losses due to cancellation by either party, weather, flight delays, or other unforeseen circumstances. In-Person In-House Events: Pricing assumes the training will take place at the client's location and ht+a will not provide any catering. The Client will ensure that the training room will be equipped with all necessary tools including flip charts, markers, video projectors/screens, and appropriate furnishings. Publications: The price for certain courses includes the official VDA QMC publication and shipping thereof. Please note that additional local customs or delivery fees are for the customer's account and ht+a will not be responsible for these fees. Certificates: Certificates for VDA QMC courses will only be issued once full payment is received. Certificates for ht+a courses will be automatically issued upon completion of course requirements.

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