Social Intelligence
Social Intelligence
Power Skills | Personal Development
About This Course
You will become more confident in your social situations by learning how to express and interpret social cues. You will create positive connections and increase your influence during social situations. Increasing Social Intelligence will provide benefits throughout your professional and personal life. It is a fantastic tool for coaching and development as people will learn “people skills”. Improving social skills through active listening, understanding body language, and being more empathic will give you an advantage in your interactions. Social interactions are a two-way street, know the rules of the road! Module One: Getting Started Module Two: Increase Your Self-Awareness Remove or Limit Self-Deception Ask for Feedback Be Open to Change Reflect on Your Actions Module Three: The Keys to Empathy Listening and Paying Attention Don’t Judge Shift Your View Don’t Show Fake Emotions Module Four: Active Listening Attunement Don’t Jump to Conclusions Shift your Focus Don’t Discount Feelings Module Five: Insight on Behavior Perception Facts vs. Emotion Online Communication Listen and Watch More Module Six: Interpersonal Communication Give Respect and Trust Be Consistent Always Keep Your Cool Observing Body Language Module Seven: Social Cues (I) Recognize Social Situations The Eyes Have It Non-Verbal Cues Verbal Cues Module Eight: Social Cues (II) Spectrum of Cues Review and Reflect Being Adaptable and Flexible Personal Space Module Nine: Conversation Skills Current Events Conversation Topics Cues to Watch For Give People Your Attention Module Ten: Body Language Be Aware of Your Movements It’s Not What You Say, It’s How You Say It Open Vs. Closed Body Language Communicate with Power Module Eleven: Building Rapport Take the High Road Forget About Yourself Remembering People Ask Good Questions Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)
Policies
Quotations: Quotes are valid for 30 days only. Payments: Payments are due within 30 days from the invoice date if you have an approved account with ht+a, alternately according to any written agreement between ht+a and the Customer, failing which payment is due immediately upon receipt of the invoice. Confirmation: Delegate placements on public courses or scheduling of in-house courses will only be confirmed once payment, an approved purchase order or a signed quotation/agreement is received. All Events: It is the customer's responsibility to ensure they have a stable and active internet connection with suitable equipment (computer or smartphone) to join video calls (where applicable) and access course materials and tests. ht+a's sustainability policy includes not providing printed course materials, including for in-person events, however, customers may choose to print their course materials if desired. In-Person Public Events: The course fee includes the event venue, coffee, refreshments, and lunch. It does not include hotel rooms or travel expenses. ht+a will share the discounted group rate for hotel accommodation with you when available and recommends booking between 2 and 3 weeks prior to each event for rates and flexibility. ht+a is not liable for travel expense losses due to cancellation by either party, weather, flight delays, or other unforeseen circumstances. In-Person In-House Events: Pricing assumes the training will take place at the client's location and ht+a will not provide any catering. The Client will ensure that the training room will be equipped with all necessary tools including flip charts, markers, video projectors/screens, and appropriate furnishings. Publications: The price for certain courses includes the official VDA QMC publication and shipping thereof. Please note that additional local customs or delivery fees are for the customer's account and ht+a will not be responsible for these fees. Certificates: Certificates for VDA QMC courses will only be issued once full payment is received. Certificates for ht+a courses will be automatically issued upon completion of course requirements.