Ten Soft Skills You Need
Ten Soft Skills You Need
Power Skills | Career Development
About This Course
The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. These and other events can become more easily managed with this great workshop. With our 10 Soft Skills You Need workshop you will begin to see how important it is to develop a core set of soft skills. By managing and looking at the way people interact and seeing things in a new light, you will improve in almost every aspect of your career. Module One: Getting Started Module Two: What are Soft Skills? Definition of Soft Skills Empathy and the Emotional Intelligence Quotient Professionalism Learned vs. Inborn Traits Module Three: Soft Skill 1: Communication Ways We Communicate Improving Non-Verbal Communication Listening Openness and Honesty Module Four: Soft Skill 2: Teamwork Identifying Capabilities Get Into Your Role Learn the Whole Process The Power of Flow Module Five: Soft Skill 3: Problem Solving Define the Problem Generate Alternative Solutions Evaluate the Plans Implementation and Re-evaluation Module Six: Soft Skill 4: Time Management The Art of Scheduling Prioritizing Managing Distractions The Multitasking Myth Module Seven: Soft Skills 5 and 6: Attitude and Work Ethic What Are You Working For? Caring for Others vs. Self Building Trust Work Is Its Reward Module Eight: Soft Skill 7: Adaptability/Flexibility Getting over the Good Old Days Syndrome Changing to Manage Process Changing to Manage People Showing You're Worth Your Weight in Adaptability Module Nine: Soft Skill 8: Self-Confidence Confident Traits Self-Questionnaire Surefire Confidence Building Tactics Build Up Others Module Ten: Soft Skill 9: Ability to Learn From Criticism Wow, You Mean I'm Not Perfect? Listen With An Open Mind Analyze and Learn Clear the Air and Don't Hold Any Grudges Module Eleven: Soft Skill 10: Networking Redefining Need Identifying Others' Interests Reaching Out When to Back Off Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)
Policies
Quotations: Quotes are valid for 30 days only. Payments: Payments are due within 30 days from the invoice date if you have an approved account with ht+a, alternately according to any written agreement between ht+a and the Customer, failing which payment is due immediately upon receipt of the invoice. Confirmation: Delegate placements on public courses or scheduling of in-house courses will only be confirmed once payment, an approved purchase order or a signed quotation/agreement is received. All Events: It is the customer's responsibility to ensure they have a stable and active internet connection with suitable equipment (computer or smartphone) to join video calls (where applicable) and access course materials and tests. ht+a's sustainability policy includes not providing printed course materials, including for in-person events, however, customers may choose to print their course materials if desired. In-Person Public Events: The course fee includes the event venue, coffee, refreshments, and lunch. It does not include hotel rooms or travel expenses. ht+a will share the discounted group rate for hotel accommodation with you when available and recommends booking between 2 and 3 weeks prior to each event for rates and flexibility. ht+a is not liable for travel expense losses due to cancellation by either party, weather, flight delays, or other unforeseen circumstances. In-Person In-House Events: Pricing assumes the training will take place at the client's location and ht+a will not provide any catering. The Client will ensure that the training room will be equipped with all necessary tools including flip charts, markers, video projectors/screens, and appropriate furnishings. Publications: The price for certain courses includes the official VDA QMC publication and shipping thereof. Please note that additional local customs or delivery fees are for the customer's account and ht+a will not be responsible for these fees. Certificates: Certificates for VDA QMC courses will only be issued once full payment is received. Certificates for ht+a courses will be automatically issued upon completion of course requirements.