About This Course

No one is born a salesperson. No one has a special gift that makes customers buy products/services. Everyone can, however, learn how to sell successfully. Anyone can be a successful salesperson by learning to communicate with customers, build lead lists, and sell the company’s services with authority. With our Top 10 Sales Secrets workshop, you will discover how to develop the traits that will make you a successful salesperson and how to build positive, long-lasting relationships with your customers! Module One: Getting Started Module Two: Effective Traits Assertiveness Emotional Intelligence Solve Problems Close Module Three: Know Clients Research Customer Values Customer Needs Anticipate Needs Module Four: Product Know Your Product Believe in the Company/Product Be Enthusiastic Link Product to Customer’s Values Module Five: Leads Sift Leads Time vs. Cost of Pursuing Leads Let Go of Leads Going Nowhere Focus on Positive Leads Module Six: Authority Develop Expertise Know Your Competition Continue Education Solve Customer Problems Using Authority Module Seven: Build Trust Testimonials Be Transparent Be Genuine Take on Customers’ Point of View Module Eight: Relationships Listen Actively Communicate Often Rewards Build New Relationships Module Nine: Communication Be Prepared, Not Scripted Use Humor Be Yourself Thank and Reward Module Ten: Self-Motivation Value Your Work Reward Achievements Focus on Success Do Not Procrastinate Module Eleven: Goals SMART Goals Long-Term Goals Short-Term Goals Track and Modify Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)

Policies

Quotations: Quotes are valid for 30 days only. Payments: Payments are due within 30 days from the invoice date if you have an approved account with ht+a, alternately according to any written agreement between ht+a and the Customer, failing which payment is due immediately upon receipt of the invoice. Confirmation: Delegate placements on public courses or scheduling of in-house courses will only be confirmed once payment, an approved purchase order or a signed quotation/agreement is received. All Events: It is the customer's responsibility to ensure they have a stable and active internet connection with suitable equipment (computer or smartphone) to join video calls (where applicable) and access course materials and tests. ht+a's sustainability policy includes not providing printed course materials, including for in-person events, however, customers may choose to print their course materials if desired. In-Person Public Events: The course fee includes the event venue, coffee, refreshments, and lunch. It does not include hotel rooms or travel expenses. ht+a will share the discounted group rate for hotel accommodation with you when available and recommends booking between 2 and 3 weeks prior to each event for rates and flexibility. ht+a is not liable for travel expense losses due to cancellation by either party, weather, flight delays, or other unforeseen circumstances. In-Person In-House Events: Pricing assumes the training will take place at the client's location and ht+a will not provide any catering. The Client will ensure that the training room will be equipped with all necessary tools including flip charts, markers, video projectors/screens, and appropriate furnishings. Publications: The price for certain courses includes the official VDA QMC publication and shipping thereof. Please note that additional local customs or delivery fees are for the customer's account and ht+a will not be responsible for these fees. Certificates: Certificates for VDA QMC courses will only be issued once full payment is received. Certificates for ht+a courses will be automatically issued upon completion of course requirements.

Top 10 Sales Secrets

About This Course

Policies

Join us on our mobile app!