Trust Building & Resilience Development
Trust Building & Resilience Development
Power Skills | Personal Development
About This Course
Ensuring that relationships are built on trust is important for every organization. Trust is not just something you say, it’s something you do and build. By providing your employees with the tools they need, it shows them that you are willing to invest in them and that you care about their well-being. With our Trust Building and Resiliency workshop, you will be given the skills that will promote honesty and build trust throughout your organization. Having resilient employees is crucial in creating an environment that is a safe place for everyone to work. Remember you gain trust by giving trust! Module One: Getting Started Module Two: Empower Staff Set Expectations Accept Input Delegate Supply Resources Module Three: Transparent Communication Verbal Non-Verbal Honest Feedback No Gossip Module Four: Keep Promises Be Organized Stay Motivated Don’t Overcommit and Underdeliver Keep Track Module Five: Personality Types The Leader The Analytical The Amiable The Expressive Module Six: Respect Position Opinion Time Strengths/Weaknesses Module Seven: Stress Management Exercise Balanced Diet Sleep Work Under Pressure Module Eight: Develop Positive Relationships Get-to-Know Colleagues Manage Boundaries Collaborate with Others Show Appreciation Module Nine: Overcoming Adversities Recognize Mistakes Fix Mistakes Evaluate Your Improvements Avoid the Same Mistakes in the Future Module Ten: Change Acceptance/ Management Keep End Goal in Mind Be Optimistic Like-Minded People Reward Yourself Module Eleven: Stay Motivated Why is it Important? Cognitive Emotional Compassionate Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)
Policies
Quotations: Quotes are valid for 30 days only. Payments: Payments are due within 30 days from the invoice date if you have an approved account with ht+a, alternately according to any written agreement between ht+a and the Customer, failing which payment is due immediately upon receipt of the invoice. Confirmation: Delegate placements on public courses or scheduling of in-house courses will only be confirmed once payment, an approved purchase order or a signed quotation/agreement is received. All Events: It is the customer's responsibility to ensure they have a stable and active internet connection with suitable equipment (computer or smartphone) to join video calls (where applicable) and access course materials and tests. ht+a's sustainability policy includes not providing printed course materials, including for in-person events, however, customers may choose to print their course materials if desired. In-Person Public Events: The course fee includes the event venue, coffee, refreshments, and lunch. It does not include hotel rooms or travel expenses. ht+a will share the discounted group rate for hotel accommodation with you when available and recommends booking between 2 and 3 weeks prior to each event for rates and flexibility. ht+a is not liable for travel expense losses due to cancellation by either party, weather, flight delays, or other unforeseen circumstances. In-Person In-House Events: Pricing assumes the training will take place at the client's location and ht+a will not provide any catering. The Client will ensure that the training room will be equipped with all necessary tools including flip charts, markers, video projectors/screens, and appropriate furnishings. Publications: The price for certain courses includes the official VDA QMC publication and shipping thereof. Please note that additional local customs or delivery fees are for the customer's account and ht+a will not be responsible for these fees. Certificates: Certificates for VDA QMC courses will only be issued once full payment is received. Certificates for ht+a courses will be automatically issued upon completion of course requirements.