About This Course

Everyone has unconscious biases. They live in the recesses of the human brain without us realizing it. These biases are grown in each individual and can greatly influence the day-to-day decisions that are made both at home and at work. Our Unconscious Bias workshop will introduce you to the ideas and techniques for defining and understanding different unconscious biases. It will show the effects that these biases have on the culture and the business practices of a company. The workshop will also cover the steps to introduce a successful unconscious bias training program in your organization. Module One: Getting Started Module Two: What is Unconscious Bias? Definition How Does it Work? Triggers Impact Module Three: Types of Unconscious Bias (I) Affinity Bias Halo Effect Attribution Bias Confirmation Bias Module Four: Types of Unconscious Bias (II) Horns Effect Contrast Effect Beauty Bias Height Bias Module Five: Types of Unconscious Bias (III) Conformity Bias Gender Bias Name Bias Ageism Bias Module Six: Effects on Company Recruitment Opinion Employee Turnover & Low Morale Reputation Module Seven: Mitigating Unconscious Bias Set Expectations Get Feedback Encourage Participation Train Employees Module Eight: Training What to Include? Who Should Be Trained? How to Conduct? Check for Understanding Module Nine: Promote Inclusion Educate Celebrate Differences Listen to Employees Fortify Anti-Discrimination Policies Module Ten: Benefits Workplace Culture Ethical Financial Legal Module Eleven: Handling Complaints Gather Information Evaluate Credibility of the Complaint Interview Those Involved Take Action Against Offender Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)

Policies

Quotations are valid for 60 days. Website pricing is subject to change without prior notice. Payment is due within 30 days, or as specified for approved accounts with written agreements with ht+a, alternatively it is due upon receipt of an invoice. All bank charges for forex transactions are to be borne by the client. Delegate placements on public courses or scheduling of in-house courses will only be confirmed once payment, an approved purchase order or a signed quotation/agreement is received. For in-person public courses, the fee includes the event venue, coffee, refreshments, and lunch. It does not include accommodation or other travel expenses. ht+a will share accommodation discount options with you if available and recommends booking 2 weeks before an event to ensure the event is a confirmed go-ahead. ht+a is not liable for travel expense losses due to cancellation by either party, weather, flight delays, or other unforeseen circumstances. For in-person in-house courses, unless otherwise specified, pricing assumes the training will take place at the client's location and ht+a will not provide catering. The Client will ensure that the training room will be equipped with all necessary tools including flip charts, markers, video projectors/screens, appropriate furnishings and ample electrical outlets. Sustainability & Materials: - Delegates require an email address and a stable and active internet connection with suitable equipment (computer, smartphone or tablet) to access course materials and, where applicable, to complete online tests and join live video calls. - Printed course materials will not be provided, including for in-person or in-house events. Customers may print their course materials if desired. - ht+a no longer provides publications (textbooks) as part of the course fee. It is the customer's responsibility to procure any supplementary material either as an add-on from ht+a (payment is required in advance), OR from the VDA (https://shorturl.at/fbHJs) or the AIAG (https://shorturl.at/z73jg) directly (all corresponding shipping and duties will be for the customer's account). Due to copyright, ht+a does not provide digital copies of publications. - Digital certificates will be provided. Certificates for VDA QMC courses will only be issued once full payment is received. Certificates for ht+a courses will be automatically issued upon completion of course requirements. Customers may print their certificate if desired.