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Unconscious Bias


Unconscious Bias

Power Skills | Human Resources


About This Course

Everyone has unconscious biases. They live in the recesses of the human brain without us realizing it. These biases are grown in each individual and can greatly influence the day-to-day decisions that are made both at home and at work. Our Unconscious Bias workshop will introduce you to the ideas and techniques for defining and understanding different unconscious biases. It will show the effects that these biases have on the culture and the business practices of a company. The workshop will also cover the steps to introduce a successful unconscious bias training program in your organization. Module One: Getting Started Module Two: What is Unconscious Bias? Definition How Does it Work? Triggers Impact Module Three: Types of Unconscious Bias (I) Affinity Bias Halo Effect Attribution Bias Confirmation Bias Module Four: Types of Unconscious Bias (II) Horns Effect Contrast Effect Beauty Bias Height Bias Module Five: Types of Unconscious Bias (III) Conformity Bias Gender Bias Name Bias Ageism Bias Module Six: Effects on Company Recruitment Opinion Employee Turnover & Low Morale Reputation Module Seven: Mitigating Unconscious Bias Set Expectations Get Feedback Encourage Participation Train Employees Module Eight: Training What to Include? Who Should Be Trained? How to Conduct? Check for Understanding Module Nine: Promote Inclusion Educate Celebrate Differences Listen to Employees Fortify Anti-Discrimination Policies Module Ten: Benefits Workplace Culture Ethical Financial Legal Module Eleven: Handling Complaints Gather Information Evaluate Credibility of the Complaint Interview Those Involved Take Action Against Offender Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)


Policies

Quotations: Quotes are valid for 30 days only. Payments: Payments are due within 30 days from the invoice date if you have an approved account with ht+a, alternately according to any written agreement between ht+a and the Customer, failing which payment is due immediately upon receipt of the invoice. Confirmation: Delegate placements on public courses or scheduling of in-house courses will only be confirmed once payment, an approved purchase order or a signed quotation/agreement is received. All Events: It is the customer's responsibility to ensure they have a stable and active internet connection with suitable equipment (computer or smartphone) to join video calls (where applicable) and access course materials and tests. ht+a's sustainability policy includes not providing printed course materials, including for in-person events, however, customers may choose to print their course materials if desired. In-Person Public Events: The course fee includes the event venue, coffee, refreshments, and lunch. It does not include hotel rooms or travel expenses. ht+a will share the discounted group rate for hotel accommodation with you when available and recommends booking between 2 and 3 weeks prior to each event for rates and flexibility. ht+a is not liable for travel expense losses due to cancellation by either party, weather, flight delays, or other unforeseen circumstances. In-Person In-House Events: Pricing assumes the training will take place at the client's location and ht+a will not provide any catering. The Client will ensure that the training room will be equipped with all necessary tools including flip charts, markers, video projectors/screens, and appropriate furnishings. Publications: The price for certain courses includes the official VDA QMC publication and shipping thereof. Please note that additional local customs or delivery fees are for the customer's account and ht+a will not be responsible for these fees. Certificates: Certificates for VDA QMC courses will only be issued once full payment is received. Certificates for ht+a courses will be automatically issued upon completion of course requirements.

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