About This Course

With a global workforce, you are provided with a cost-effective and talented pool of employees to draw from. With a virtual team, you are given a Follow the Sun production environment. With a virtual team, you have the normal issues of a localized team, with the additional challenges of distance and cultural differences. The virtual Team Building And Management workshop will give you the knowledge to work with these challenges and succeed in a growing global workforce. Module One: Getting Started Module Two: Setting Up Your Virtual Team (I) Choose Self-Motivated People with Initiative Face-to-Face Meeting At First Diversity Will Add Value Experienced with Technology Module Three: Setting Up Your Virtual Team (II) Personality Can Count as Much as Skills Rules of Engagement Setting up Ground Rules Icebreakers and Introductions Module Four: Virtual Team Meetings Scheduling Will Always be an Issue Have a Clear Objective and Agenda Solicit Additional Topics in Advance Discourage Just Being Status Reports Module Five: Communication (I) Early and Often Rules of Responsiveness Face to Face When Possible Choose the Best Tool Module Six: Communication (II) Be Honest and Clear Stay in Constant Contact Don't Make Assumptions Setup Email Protocols Module Seven: Building Trust Trust Your Team and They Will Trust You Be Aware of "Us vs. Them" Territorial Issues Share Best Practices Create a Sense of Ownership Module Eight: Cultural Issues Respect and Embrace Differences Be Aware of Different Work Styles Know Your Team Members Cultural Background Dealing With Stereotypes Module Nine: To Succeed With a Virtual Team Set Clear Goals Create a SOP's Build a Team Culture Provide Timely Feedback Module Ten: Dealing With Poor Team Players Manage Their Results, Not Their Activities Be Proactive Not Reactive Check-in Often Remove Them Module Eleven: Choosing the Right Tools Communication Software Collaboration and Sharing Tools Project Management Software Use Whatever Works for You and Your Team Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)

Policies

Quotations: Quotes are valid for 30 days only. Payments: Payments are due within 30 days from the invoice date if you have an approved account with ht+a, alternately according to any written agreement between ht+a and the Customer, failing which payment is due immediately upon receipt of the invoice. Confirmation: Delegate placements on public courses or scheduling of in-house courses will only be confirmed once payment, an approved purchase order or a signed quotation/agreement is received. All Events: It is the customer's responsibility to ensure they have a stable and active internet connection with suitable equipment (computer or smartphone) to join video calls (where applicable) and access course materials and tests. ht+a's sustainability policy includes not providing printed course materials, including for in-person events, however, customers may choose to print their course materials if desired. In-Person Public Events: The course fee includes the event venue, coffee, refreshments, and lunch. It does not include hotel rooms or travel expenses. ht+a will share the discounted group rate for hotel accommodation with you when available and recommends booking between 2 and 3 weeks prior to each event for rates and flexibility. ht+a is not liable for travel expense losses due to cancellation by either party, weather, flight delays, or other unforeseen circumstances. In-Person In-House Events: Pricing assumes the training will take place at the client's location and ht+a will not provide any catering. The Client will ensure that the training room will be equipped with all necessary tools including flip charts, markers, video projectors/screens, and appropriate furnishings. Publications: The price for certain courses includes the official VDA QMC publication and shipping thereof. Please note that additional local customs or delivery fees are for the customer's account and ht+a will not be responsible for these fees. Certificates: Certificates for VDA QMC courses will only be issued once full payment is received. Certificates for ht+a courses will be automatically issued upon completion of course requirements.

Virtual Team Building and Management

About This Course

Policies

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