Workplace Violence
Workplace Violence
Power Skills | Human Resources
About This Course
Left unchecked, harassment can escalate into violence. Workplace violence and harassment training is essential to the safety of all employees. To prevent Workplace Violence, everyone must be able to identify individuals who may be prone to violence. Our workshop will help you recognize certain behaviors, and lower the risk of escalated situations. This workshop will help you identify the warning signs, as well as give you coping and response tools. Module One: Getting Started Module Two: What is Workplace harassment? How to Identify Costs to your business Module Three: Identifying The Bully Abusive Workplace Behaviors Bullying and Personality Disorders Narcissism Module Four: How to Handle Workplace Violence Types of Behavior Target the Behavior, Not the Person Implement an Action Plan Module Five: Risk Assessment (I) Understanding Anger and Aggression Defusing & De-escalating Strategies Communication Skills Tactical Options Module Six: Risk Assessment (II) Identifying the Hazard Assessing the Risk Controlling the Risk Evaluating & Review Module Seven: Being the Victim What Is Not Considered Bullying Steps to take Module Eight: Checklist for Employers 4 Step Process Addressing all Employees Code of Ethics Policy and Procedures Module Nine: Interview Process Identify a Bully in the Interview Process Warning Signs Role Play Module Ten: Investigation Process Advising your Supervisor Lodging the Complaint Initial Response The Investigation The Findings Review & Closure Module Eleven: Developing a Workplace Harassment Policy Scope Philosophy Principles Intent Options Informal Complaint Process Formal Investigation process Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)
Policies
Quotations: Quotes are valid for 30 days only. Payments: Payments are due within 30 days from the invoice date if you have an approved account with ht+a, alternately according to any written agreement between ht+a and the Customer, failing which payment is due immediately upon receipt of the invoice. Confirmation: Delegate placements on public courses or scheduling of in-house courses will only be confirmed once payment, an approved purchase order or a signed quotation/agreement is received. All Events: It is the customer's responsibility to ensure they have a stable and active internet connection with suitable equipment (computer or smartphone) to join video calls (where applicable) and access course materials and tests. ht+a's sustainability policy includes not providing printed course materials, including for in-person events, however, customers may choose to print their course materials if desired. In-Person Public Events: The course fee includes the event venue, coffee, refreshments, and lunch. It does not include hotel rooms or travel expenses. ht+a will share the discounted group rate for hotel accommodation with you when available and recommends booking between 2 and 3 weeks prior to each event for rates and flexibility. ht+a is not liable for travel expense losses due to cancellation by either party, weather, flight delays, or other unforeseen circumstances. In-Person In-House Events: Pricing assumes the training will take place at the client's location and ht+a will not provide any catering. The Client will ensure that the training room will be equipped with all necessary tools including flip charts, markers, video projectors/screens, and appropriate furnishings. Publications: The price for certain courses includes the official VDA QMC publication and shipping thereof. Please note that additional local customs or delivery fees are for the customer's account and ht+a will not be responsible for these fees. Certificates: Certificates for VDA QMC courses will only be issued once full payment is received. Certificates for ht+a courses will be automatically issued upon completion of course requirements.